The fastest and easiest way to solve a problem on the site is to contact customer support through BC.Game live chat. Agents usually respond within a few minutes and they’re surprisingly knowledgeable. This is not so common with online casinos – the customer support is usually the weakest link. Because of that, it’s refreshing to see a support system that actually works.
How do you get in touch with them? Just scroll to the bottom of the page and click the support button. It does appear a bit hidden from plain sight but that’s really a minor problem. Support is available 24/7 and it is pretty efficient. You’ll receive an automated response of “Hello”, but the option is only available for registered players. Alternatively, there is a chat room available directly on the platform where you can talk with your fellow players.
For support, BC.Game offers a FAQ section on the site and a 24/7 live chat option is available for anyone that wants an immediate response to enquiries. BC.Game is also available on different communities and social media platforms, namely; Telegram Channel, Forum, Github, Twitter, Discord, and Bitcointalk.org.